We send all our products via a courier service. All postage items from Lil Lumberjacks include tracking.
Once the item has been dispatched for delivery and a tracking number has been received Lil Lumberjacks takes no responsibility for lost or stolen items.
Delivery times may vary depending on your location but are generally between 3-5 working days within Australia once shipped.
Faulty / damaged items will not receive any additional shipping charge however Lil Lumberjacks does require proof of the fault / damage prior to sending out a replacement product to you.
Please check the sizing guide carefully for before placing your order. We will happily replace a wrong size order.
The item is to be returned in its original condition and packaging, with postage costs paid for by the customer.